Your safe delivery
Offering a jewel to a loved one or treating yourself is bound to be an emotional experience in any case. Your satisfaction being the primary concern of Maison Arthus Bertrand, everything possible will be done to meet your expectations and fulfill your wishes.
The shipping is in our care above 500€ purchasing
We provide free shipping for any order above 500€ (VAT included). For orders below 300e, a fee will be added at the final stage of the order process, depending on your shipping location and your selected shipping options. Your jewellery will be delivered according to your instructions by one of our secure shipping services (La Poste....).
A safe and fast delivery
Your jewel will be delivered, according to your choice, by one of our secure carriers (La Poste via So Colissimo, Chronopost or UPS), depending on your delivery address. It is insured by us until delivered by hand. The So Colissimo offer includes signature home delivery in 3 to 4 working days. The Chronopost offer includes 2 to 3 working days signature delivery to the location of your choice. However, please note that shipping times may be delayed during busy shopping seasons such as Christmas.
Our delivery options
For mainland France
| Delivery options | Price listing |
|---|---|
| Collect from an Arthus Bertrand boutique | Free |
| So Colissimo delivery - 3 to 4 days - Signature delivery | 9€ (VAT included) (free from 500€ purchasing) |
| Chronopost Express delivery - 2 to 3 days - Signature delivery | 15€ (VAT included) (free from 700€ purchasing) |
For Corsica:
| Delivery options | Price listing |
|---|---|
| So Colissimo delivery - 3 to 4 days - Signature delivery | 9€ (VAT included) (free from 500€ purchasing) |
For French overseas departments and territories
The House ships your jewel to the following departments and territories: Guadeloupe, Martinique, Reunion, French Guyana, Saint Barthélémy, Saint Martin, Mayotte, Saint Pierre & Miquelon, New Caledonia and French Polynesia.
| Delivery area | Delivery options | Price listing |
|---|---|---|
| Zone 1: Guadeloupe, French Guyana, Martinique, Reunion, Saint Martin and Saint Barthélémy | Colissimo delivery - Signature delivery | 15.83€(VAT excluded) |
| Zone 2: New Caledonia and French Polynesia | Colissimo delivery - Signature delivery | 22.50€(VAT excluded) |
Delivery area:
| Delivery area | Delivery options | Price listing |
|---|---|---|
| Zone 1 : Germany, Belgium, Netherlands, Luxembourg, Italy, Spain | UPS delivery - Signature delivery | 24€ (VAT included) |
| Zone 2: United Kingdom | UPS delivery - Signature delivery | 20€ (VAT excluded) |
| Zone 3: Sweden, Portugal, Ireland, Greece, Finland, Denmark, Austria | UPS delivery - Signature delivery | 26€ (VAT included) |
| Zone 4: Norway, Andorra | UPS delivery - Signature delivery | 27€ (VAT included) |
| Zone 5: Switzerland | UPS delivery - Signature delivery | 22.50€ (VAT excluded) |
| Zone 6 : Zone 6: Slovenia, Slovakia, Romania, Czech Republic, Poland, Lithuania, Liechtenstein, Latvia, Hungary, Estonia, Croatia, Bulgaria, Bosnia-Herzegovina | UPS delivery - Signature delivery | 51€ (VAT included) |
| Zone 7: Mexico, USA, Canada | UPS delivery - Signature delivery | 28.33€ (VAT excluded) |
| Zone 8: Thailand, Taiwan, Singapore, Republic of Korea, Philippines, Malaysia, Japan, Indonesia, India, Hong Kong, China, New Zealand | UPS delivery - Signature delivery | 38.33€ (VAT excluded) |
| Zone 9: Cameroun | UPS delivery - Signature delivery | 49.17€ (VAT excluded) |
Track your package
You received your shipping confirmation email and would like to know where your parcel is located ?
Enter the tracking number on the shipping service's website by clicking on one of the following links :
If you have not received the shipping email, nor in your spam folder, you can contact our Customer Service by phone on +33 1 69 93 52 02? or use our "Order Tracking" form. Our team will be glad to track it for you.
